Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Wallingford | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Wallingford is a GPhC registered online pharmacy weight loss clinic serving patients in Wallingford, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for personal information collected through our online pharmacy weight loss service. Our GPhC registration number is 9012511. If you have any questions about how we handle your data, please contact us using the details provided at the end of this policy.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of personal information:

• Personal identifiers: Full name, date of birth, gender, and contact details including address, phone number, and email address.
• Health and medical information: Medical history, current medications, weight, BMI, and other health-related details necessary for clinical assessment.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage data collected when you visit our site.

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment through a pharmacist consultation.
• To dispense and deliver prescription or pharmacy medicines safely.
• To communicate with you regarding your orders, treatment, and any clinical concerns.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• To maintain accurate patient records and ensure continuity of care.
• To process payments securely for services provided.

Our legal bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare services under Article 9(2)(h) of UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand visitor behaviour to improve our service.
• Functional cookies: Remember your preferences to personalise your experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data. We may share your information only where necessary with:

• Delivery partners: To fulfil your medication order, which is typically dispatched within 1 working day of pharmacist approval.
• Payment processors: To securely handle transactions.
• Regulatory bodies: Such as the GPhC or NHS, where required by law or for patient safety.
• Healthcare professionals: Where clinically necessary, such as informing your GP of treatment prescribed.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and GPhC guidelines, typically for a minimum of eight years from the date of last treatment for adult patients. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health data is stored securely and accessible only to authorised clinical and administrative staff.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this privacy policy, please contact us:

Pharmacy Weight Loss Wallingford
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.